Terms and Conditions
Please Read Carefully Before Using This Website:
- TERMS APPLICABLE TO ALL USERS
- Changes to Terms
The Website is directed to those individuals and entities located in Canada. It is not directed to any person or entity in any jurisdiction where (by reason of nationality, residence, citizenship or otherwise) the publication or availability of the Website and its content, including its products and services, are unavailable or otherwise contrary to local laws or regulations. If this applies to you, you are not authorised to access or use any of the information on this Website. SDC makes no representation that the information, opinions, advice or other content on the Website (collectively, “Content”) is appropriate or that its products and services are available outside Canada. Those who choose to access this Website from other locations do so at their own risk and are responsible for compliance with applicable local laws.
SDC requires all orders to be placed through our website http://soap.club. Our phone is primarily used for customer service. By ordering through the site it allows SDC to manage your order more efficiently. We do not have a retail store nor do we have the ability to provide local pickup. We do our best to send you our product within 24 hours; if you have not received your products within 7 days please contact DSC at your firstname.lastname@example.org.
SDC provides secure safe online transactions. We accept Visa, MasterCard, Discover, American Express and PayPal. Contact us at email@example.com if you require payment options. We will do our best to work with you; however no product will be shipped until payment has cleared on bank.
Any orders that are placed will be charged the applicable sales tax rate for the Province of Ontario, Canada
- Return Policy
If you received a damaged item we will make sure that it gets replaced at no cost. Contact us either by phone or firstname.lastname@example.org. We will either send you a new bar of soap or we will return your money. If you purchased multiple bars we will provide you with a shipping label and an RA # SDC. We do not pay the shipping on retuned product; however we will provide free shipping on the exchanged product. Do not ship back used soap. If you did not like the bar of soap let us know and we will refund you for one bar and you can choose to either send back the remaining bars for a refund or a full exchange – See refunds
We provide a Soap Lover’s Guarantee. If you’re not satisfied with our product, we’re not satisfied and will do what we can to make things better. If you are not please with your purchase, contact email@example.com. Feel free to return the soap and we will exchange it. We do not pay the shipping costs when returning the product; however shipping is included for the replacement product or we will refund your money. Do not ship the used bar of soap. Shipping costs are not refundable for refunds.
We ship with USPS & UPS. All shipments to P.O. boxes will be returned to us. The soap will be returned. We require a proper mailing address. Delivery can take between 2-10 days depending on your location and the service/carrier selected.
- International Orders
All shipments outside of the United States & Canada are subject to duties, brokerage fees, and taxes levied by the destination country. We are not responsible for any VAT or other additional cost to the shipment. Any additional fees are the sole responsibility of the recipient. Please contact us at firstname.lastname@example.org.
- Cold Process Soap Life
All SDC’s bath & body soap are made with 100% natural ingredients: olive oil, coconut oil, hemp oil, shea butter & essential oils/fragrances. We use the cold process method of soap making. The process allows our soap to be soft & gentle on your skin while enhancing the scent. Two steps are required to maximize the soap’s life:
- Keep the soap dry after use
- Place on a soap dish
If the soap is left in water or stays wet it will melt rapidly. If these steps are followed the soap will have a much longer life span.
- Shelf Life & Freshness
Our products are made without preservatives or synthetic materials. Our soap is guaranteed up to a year after purchase. Store unopened soap in a cool and dry area. Avoid excessive heat and/or exposure to direct sunlight.
- Scope of Use and User E-Mail
You are only authorised to view, use, copy for your records and download small portions of the Content (including without limitation text, graphics, software, audio and video files and photos) of this Website for your informational, non-commercial use, provided that you leave all the copyright notices, including copyright management information, or other proprietary notices intact.
You may not store, modify, reproduce, transmit, reverse engineer or distribute a significant portion of the Content on this Website, or the design or layout of the Website or individual sections of it, in any form or media. The systematic retrieval of data from the Website is also prohibited.
The commercial use, reproduction, transmission or distribution of any information, software or other material available through the Website without the prior written consent of SDC is strictly prohibited.
- Copyrights and Trademarks
The materials at this Site, as well as the organisation and layout of this site, are copyrighted and are protected by Canadian and international copyright laws and treaty provisions. You may access, download and print materials on this Website solely for your personal and non-commercial use; however, any print out of this Site, or portions of the Site, must include SDC’s copyright notice. No right, title or interest in any of the materials contained on this Site is transferred to you as a result of accessing, downloading or printing such materials. You may not copy, modify, distribute, transmit, display, reproduce, publish, license any part of this Site; create derivative works from, link to or frame in another website, use on any other website, transfer or sell any information obtained from this Site without the prior written permission of SDC.
Except as expressly provided under the “Scope of Use” Section above, you may not use, reproduce, modify, transmit, distribute, or publicly display or operate this Website without the prior written permission of SDC. You may not use a part of this Website on any other Website, without SDC’s prior written consent.
You may not link to this Website without SDC’s written permission. If you are interested in linking to this Website, please contact email@example.com.
- No Unlawful or Prohibited Use
As a condition of your use of the Website, you warrant to SDC that you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
Gathering email addresses from SDC through harvesting or automated means is prohibited. Posting or transmitting unauthorised or unsolicited advertising, promotional materials, or any other forms of solicitation to other Users is prohibited. Inquiries regarding a commercial relationship with SDC should be directed to: firstname.lastname@example.org
- No Warranties
THE WEBSITE, AND ANY CONTENT, ARE PROVIDED TO YOU ON AN “AS IS,” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND WHETHER EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, SYSTEMS INTEGRATION, ACCURACY, AND NON-INFRINGEMENT, ALL OF WHICH SDC EXPRESSLY DISCLAIMS. SDC DOES NOT ENDORSE AND MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF THE CONTENT, AND SDC WILL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY FAILURE OR DELAY IN UPDATING THE WEBSITE OR ANY CONTENT. WE HAVE NO DUTY TO UPDATE THE CONTENT OF THE WEBSITE. SDC MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR ANY RESULTS OR OTHER CONSEQUENCES OF ACCESSING THE WEBSITE AND USING THE CONTENT, AND FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY ACCESS, DOWNLOAD OR OTHERWISE OBTAIN IS FREE OF VIRUSES OR ANY OTHER HARMFUL COMPONENTS. THIS WARRANTY DISCLAIMER MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND SERVICES OFFERED SDC.
- Governing Law, Location and Miscellaneous
- Separate Agreements
- 21. Canadian Resident
You represent that you are a resident of Canada.
- No Professional Advice
The information available on the Website is intended to be a general information resource regarding the matters covered, and is not tailored to your specific circumstance. You should not construe this as legal, accounting or other professional advice. This Website is not intended for use by minors. YOU SHOULD EVALUATE ALL INFORMATION, OPINIONS AND ADVICE AVAILABLE ON THIS WEBSITE IN CONSULTATION WITH YOUR INSURANCE SPECIALIST, OR WITH YOUR LEGAL, TAX, FINANCIAL OR OTHER ADVISOR, AS APPROPRIATE.
- Users Disputes
You are solely responsible for your interactions with other Users. SDC reserves the right, but has no obligation, to monitor disputes between you and other Users.
- User Submissions And Communications; Public Areas:
If you make any submission to an area of the Website accessed or accessible by the public (“Public Area”) or if you submit any business information, idea, concept or invention to SDC by email, you automatically represent and warrant that the owner of such content or intellectual property has expressly granted SDC a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the communication or content in any media or medium, or any form, format, or forum now known or hereafter developed. SDC may sublicense its rights through multiple tiers of sublicenses. If you wish to keep any business information, ideas, concepts or inventions private or proprietary, you must not submit them to the Public Areas or to SDC by email. We try to answer every email in a timely manner, but are not always able to do so.
Some of the forums (individual bulletin boards and posts on the social network, for instance) on the Website are not moderated or reviewed. Accordingly, Users will be held directly and solely responsible for the content of messages that are posted. While not moderating the forums, the Site reviewer will periodically perform an administrative review for the purpose of deleting messages that are old, have received few responses, are off topic or irrelevant, serve as advertisements or seem otherwise inappropriate. SDC has full discretion to delete messages. Users are encouraged to read the specific forum rules displayed in each discussion forum first before participating in that forum.
SDC reserves the right (but is not obligated) to do any or all of the following:
- Record the dialogue in public chat rooms.
- Examine an allegation that a communication(s) do(es) not conform to the terms of this section and determine in its sole discretion to remove or request the removal of the communication(s).
- Monitor, edit, or disclose any communication in the Public Areas.
- Edit or delete any communication(s) posted on the SDC Site, regardless of whether such communication(s) violate these standards.
SDC reserves the right to take any action it deems necessary to protect the personal safety of our guests or the public. SDC has no liability or responsibility to users of the SDC Website or any other person or entity for performance or non-performance of the aforementioned activities.
All information relating to or disclosed by any party in connection with the arbitration of any disputes hereunder shall be treated by the parties, their representatives, and the arbitrator as proprietary business information. Such information shall not be disclosed by any party or their respective representatives without the prior written authorisation of the party furnishing such information. Such information shall not be disclosed by the arbitrator without the prior written authorisation of all parties. Each party shall bear the burden of its own counsel fees incurred in connection with any arbitration proceedings.
Judgment upon the award returned by the arbitrator may be entered in any court having jurisdiction over the parties or their assets or application of enforcement, as the case may be. Any award by the arbitrator shall be the sole and exclusive remedy of the parties. The parties hereby waive all rights to judicial review of the arbitrator’s decision and any award contained therein.
- Limitation of Liability
YOUR USE OF THE CONTENT IS AT YOUR OWN RISK. SDC SPECIFICALLY DISCLAIMS ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO, USE OF OR RELIANCE ON THE CONTENT (EVEN IF SDC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) OR THAT ARISE IN CONNECTION WITH MISTAKES OR OMISSIONS IN, OR DELAYS IN TRANSMISSION OF, INFORMATION TO OR FROM THE USER, ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION OR DELIVERY, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORISED ACCESS TO, ALTERATION OF, OR USE OF RECORDS, PROGRAMS OR FILES, INTERRUPTIONS IN TELECOMMUNICATIONS CONNECTIONS TO THE WEBSITE OR VIRUSES, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, THEFT OR DESTRUCTION OF, OR UNAUTHORISED ACCESS TO THE WEBSITE OR THE CONTENT. THIS LIMITATION OF LIABILITY MAY BE DIFFERENT IN CONNECTION WITH SPECIFIC PRODUCTS AND SERVICES OFFERED BY SDC SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THIS LIMITATION MAY NOT APPLY TO YOU.
- ADDITIONAL TERMS APPLICABLE ONLY TO REGISTERED USERS
- Accounts And Security
SDC does not warrant that the functions contained in the service provided by the Website will be uninterrupted or error-free, that defects will be corrected or that this service or the server that makes it available will be free of viruses or other harmful components.
You may not:
- select or use a Login Name of another person with the intent to impersonate that person;
- use a name subject to the rights of any other person without authorisation;
- use a Login Name that Website, in its sole discretion, deems inappropriate or offensive.
You shall notify SDC any known or suspected unauthorised use(s) of your Account, or any known or suspected breach of security, including loss, theft, or unauthorised disclosure of your password. You shall be responsible for maintaining the confidentiality of your password.
Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your Account, at SDC’s sole discretion, and you may be reported to appropriate law-enforcement agencies.
You can learn a lot more about natural handmade soap making on our blog or just click on the links below!